Our Hospitality Clients
HOTEL MYSTERY VISITS designs and executes tailored projects for hotels, resorts, holiday parks, health spas, golf courses, theme parks and sports venues. Within these facilities, we assess restaurants, bars and all food‑and‑beverage operations. We also attend and evaluate public events — from festivals and concert venues to symposiums, trade fairs and event centres. In addition, our Mystery Guest Executives review sports events such as football matches, athletic competitions and overall stadium hospitality.
Most of our clients are hotel and leisure organisations based in the Netherlands, Turkey, Egypt, the United Arab Emirates, Italy, Spain, Greece, Hungary, the United Kingdom, Belgium, Germany and Austria. Upon request, we can provide our services in any other country where your business is located.
Hotels & Resorts
SPA & Wellness
Bars & Restaurants
Golf Courses
Bungalow Parks
Event Centers
Private Resorts
Water & Leisure Parks
Cruize Ships
Concerts & Festivals
Sport Venues & Events
Marinas & Yacht Clubs
Airports
Bed & Breakfast
Travel Agencies
What our clients say about us
Hotel Mystery Visits elevated our service to an excellent level. Our guests are more satisfied and we offer a higher quality of service on all levels. The Hotel Mystery Visit consultant improved our employees' add and cross selling skills, which generated more revenue within the hotels.”
Jeffrey van Dijk, Managing Director Hotel Group
The trainers and video marketing experts of Hotel Mystery Visits did an exccellent job promoting our hotel. We experience an increase in our young adults target group. For us, they are the future of our resorts' business.
Emre Yilmas, General Manager
The food & beverages team got a true insight in the guest experience. To us it is crucial that our staff takes care of the needs and perceptions of our guests. Good service and presentation makes people happy and happy people come back to our hotel and tell their friends and family. Hotel Mystery Visits' asessments and training gave us the oppertunity to reach the core motivation of our staff and this reflects to our guests.
Helena Zacharioudakis, F&B Manager